Friday, 25 January 2013

Arik Air Introduces ``Book-on-Hold'' Service for Passengers

 

Mr Adebanji Ola, the airline's Public Relations and Communications Manager, disclosed this in a statement on Friday in Lagos.

 Ola said that the new service known as

``Book-on-Hold” was part of the changes by Arik to improve its online payment and enhance customers’ experience.

``The special booking process has been developed for customers buying tickets in the Nigerian market for flights originating in Nigeria.

``It allows flight tickets to be booked on the website -www.arikair.com, and held in the system, while giving travelers the convenience and flexibility of paying for the ticket later.

``Once a ticket is booked online using the Book-on-Hold option, a special ticketing time limit will be advised, allowing the customer time to choose a preferred payment option,’’ he said.

Ola said that payment could then be made through the internet banking in any branch of Nigerian banks, making payment on quick teller enabled automated teller machines.

``Other modes of payment include: www.quickteller.com, and using any Arik Air Ticketing Office, once payment is received an electronic ticket will be issued.

``We believe this Book-on-Hold option offers greater flexibility and control, especially for guests on the move.

``This is part of Arik Air’s strategy of providing more convenient services to our esteem guests,’’ he said.

Ola said that the product was available only for guests paying in the Nigerian market.

 

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